WhatsApp AI Agents for
Sri Lankan Businesses.
Transform your WhatsApp Business number into a 24/7 revenue engine. Synthora engineers bespoke AI agents that answer product queries, process orders, schedule appointments, and qualify leads with zero human latency.
What Your AI Agent Can Do
A Synthora WhatsApp AI agent is not a simple keyword bot. It is a language-aware AI system trained on your catalogue, pricing sheets, booking logic, and escalation protocols in Sinhala, Tamil, and English.
Answer Product & Price Queries
The agent ingests your catalogue, PDFs, and rate cards. When customers ask "Do you have this in size L?" or "What's the delivery fee to Kandy?", it answers instantly with exact stock data.
Take Orders & Process Payments
Customers can complete entire purchases directly inside WhatsApp. The agent gathers item selections, delivery address, and phone number, then logs the invoice directly into your POS.
Automated Quotation Engine
For service businesses, the agent interviews prospects, captures custom scope requirements, calculates estimates, and outputs formatted PDF quotes in seconds.
24/7 Appointment Scheduling
Clinics, salons, and consultants use our agents to let clients check live availability and reserve appointment slots directly synchronized with Google Calendar.
Intelligent Human Handover
When a customer needs human assistance — for a complaint or VIP negotiation — the agent instantly alerts your team with complete conversation context attached.
Proactive Dispatch Reminders
Automatically trigger WhatsApp delivery status updates, tracking links, and review requests through the official Meta Business API without manual intervention.
How It Works
From your registered WhatsApp Business number to a live conversational agent in three structured phases.
Official Meta API Setup
We connect your Sri Lankan business phone number to the official Meta Cloud API, verifying your business profile and enabling high-throughput messaging.
Knowledge Grounding
We feed your product inventory, prices, branch locations, and policies into the AI engine so it replies with 100% factual business accuracy.
Go-Live & Telemetry
We launch your agent, connect real-time order webhooks to your POS/CRM, and provide real-time dashboard analytics tracking response volume.
(Click any prompt above or press ▶ to play the simulated AI voice note response)
Built on Official Infrastructure
We use Meta's official Cloud API — ensuring 99.9% uptime, zero ban risk, and instant message delivery.
Frequently Asked Questions
Yes. Our language model configurations natively understand Singlish (Sinhala written in English letters), pure Sinhala Unicode, Tamil, and English, replying naturally in whichever language the client initiates.
No. Synthora exclusively uses the official Meta WhatsApp Business API. We do not use unauthorized browser automation or unofficial scripts, so your number remains 100% compliant with Meta policies.
The agent is trained on safety bounds. If a query falls outside its knowledge base, it politely informs the customer and notifies your team via a direct WhatsApp ping or dashboard ticket with full conversation context.
Deploy Your WhatsApp AI Agent
Connect with our engineering team today. We will map your conversation flows and deliver your working WhatsApp agent in ~2 weeks.